Data quality disaster stories
Not all these stories are disasters but they did cause significant difficulties, cost, embarrassment, loss of good will and I suspect career damage to those involved. Some names and other details have been changed, however the main facts concerning the it systems, how people dealt with the data and the immediate consequences come from reliable sources.
The stories are told in a tabloid newspaper style purely to emphasise how the issues surrounding data quality can effect us all, especially when we get it wrong.
If you wish to avoid being associated with events like these then start thinking seriously about actively managing the quality of your data.
Contents
- Van business
- Truck plant
- Buying department
- Film converting plant
- On-line sales (TVs)
- On-line sales (tickets)
- Power grid
- Turned parts
- Speciality chemicals
- Procurement system
- Bank mailshot
- Travel firm mailshot
- Packing list